Terms & Conditions

For Participating in Mediterra’s Training Events

The Intent Of Our Terms & Conditions

It is our intention to function as a humane business. We are concerned with your well-being, the well-being of our coaches and staff, the managers and staff of the facilities that we are allied with, and of the people and places we are interconnected with to provide this service to you.

Our terms and decisions take into account the web of people and businesses that are affected by our activities and handling of personal information and finances.

We maintain an attitude of goodwill toward you and we ask that you offer goodwill to us, especially in the case of there being a problem or misunderstanding. We would like the first response to be an invitation to talk and reason through situations and possibly come to an amicable solution. We want to do business with kindness, in a manner that earns your trust, and we want to trust you to not take advantage of that kindness.

Services Rendered In Full

In private and group session, once the coach and student are present and the lesson begins we consider services ‘rendered in full’ for that session.

We have set aside the time, prepared and have started to provide a service of imparting information, encouragement and skillful guidance in the learning process. Once you are in attendance in a session with a coach we consider this as services rendered and your payment has been received in compensation for this. There are no refunds for a session once you have started to receive the the time and the attention of the coach.

Honoring The Copyright

Copyright 2009 to 2021 by Mediterra International, LLC.   This website, the Mediterra Dojo, and the content of our online, text, media, social media and live training events contain the proprietary information of Mediterra International, LLC.   No part of this website, the Mediterra Dojo, or the content of our online, text, media, social media and live training events may be reproduced or transmitted in any form or by any means electronic or mechanical, including photocopying, printing, recording, or by any information storage and retrieval system, without permission in writing from Mediterra International, LLC.

We would like you to enjoy our content and services and we would appreciate your help to promote it, if you like. If you have interest and some ideas for this, please let us know. You may contact the Mediterra Office for more information.

Training Event Transfer & Refund Policy

This applies to private and group sessions, in-person or online, in the form  of individual sessions, series of sessions, clinics and workshops.

Transfer of Payment

If your request is received 8 days or more prior to the start of the training event, you may transfer the amount of your payment toward your registration for one of our training events within the next 12 months.

Refund of Payment

If your request is received 8 days or more prior to the training event, you may receive a refund of your payment minus the non-refundable deposit amount stated in the event price description.  Your deposit may be transferred to your registration for one of our training events in the next 12 months.

We maintain the right to deny refund of your payment for cancellations LESS THAN 8 DAYS prior to the scheduled event. We may consider a partial refund under conditions of hardship.

Camp Transfer & Refund Policy

A $150 non-refundable deposit is required for each participating swimmer to reserve a spot in our swim camp events.

Generally, the final payment, the full balance for the camp, including training fee and lodging fee, is due 30 days before the start day of the camp.

If you need to withdraw from participation…

Transfer of Payment

If your request is received 30 days or more prior to the training event, you may transfer the amount of your payment toward your registration for one of our other swim camps within the next 12 months.

Refund of Payment

If your request is received 31 days or more prior to the training event, you may receive a refund of your payment minus the non-refundable deposit and any transaction fees.  Your deposit may be transferred to your registration for one of our training events in the next 12 months.

No Refund

We maintain the right to deny refund of your payment for cancellations LESS THAN 30 DAYS prior to the  start of the camp. We may consider a partial refund under conditions of personal hardship.

Please submit requests by email to the Mediterra Office.

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