Terms & Conditions

For Participating in Mediterra’s Training Events

Let’s Be Reasonable…

We intend to function as a humane and reasonable business. We are trying to balance the interests and well-being of our clients, our staff, our business and the businesses we rely upon to provide these services to you. We want to do what we can to help everyone prosper.

Our terms are meant to be reasonable, and work between those who have good will for each other. We want to be a business that you can trust, and we want to trust our clients to not take advantage of our kindness. 

Services Rendered…

In private and group lessons, we provide a service of imparting information and encouragement and skillful guidance in the learning process which has been successfully tested around the world on thousands and thousands of people. Once you enter into live lesson and work with your coach, we consider this as services rendered and your payment has been received in compensation for this. There are no refunds for a lesson experience once you have received the teaching, the time and the attention of the coach.

Copyright

Copyright 2009 to 2018 by Mediterra International, LLC.   This website contains Mediterra International LLC proprietary information.   No part of this website may be reproduced or transmitted in any form or by any means electronic or mechancial, including photocopying, printing,recording, or by any information storage and retrival system, without permission in writing from Mediterra International, LLC.

We would like you to enjoy our content and services and help promote it, if you like. If you have some ideas, please let us know.

You may contact the Mediterra Office for more information. 

If for some reason you will not be able to attend an event you have registered and paid the non-refundable deposit or full amount for…

 

Pool Training Event Transfer Policy

This applies to private lessons and series, group lesson series, clinics and workshops.

Transfer – If your request is received 8 days or more prior to the start of the training event, you may transfer the amount of your payment toward your registration for one of our training events within the next 12 months.

Refund – If your request is received 8 days or more prior to the training event, you may receive a refund of your payment minus the non-refundable deposit amount stated in the event price description.  Your deposit may be transferred to your registration for one of our training events in the next 12 months.

No Refund – We are not obligated to refund your payment for cancellations LESS THAN 8 DAYS prior to the scheduled event. However, we reserve the right to consider a partial refund under conditions of hardship in your life.

Camp Refund and Transfer Policy

A $150 non-refundable deposit is required for each participating swimmer to reserve a spot in our swim camp.

Generally, the final payment, the full balance for the camp, including training fee and lodging fee, is due 30 days before the start day of the camp.

Transfer – If your request is received 31 days or more prior to the training event, you may transfer the amount of your payment toward your registration for one of our other swim camp within the next 12 months.

Refund – If your request is received 31 days or more prior to the training event, you may receive a refund of your payment minus the non-refundable deposit.  Your deposit may be transferred to your registration for one of our training events in the next 12 months.

No Refund – We are not obligated to refund your payment for cancellations LESS THAN 30 DAYS prior to the  start of the camp. However, we would certainly consider a partial refund under conditions of personal hardship in your life.

Please submit requests by email. You may contact the Mediterra Office to submit your request.

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